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Technical Manager – Swine & Poultry Vietnam ( Ho Chi Min City)

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Customer Service and Office Manager

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About Alivira Vietnam

Headquartered in Ho Chi Minh City, Alivira Vietnam is established in 2026 as the newest subsidiary of Alivira Animal Health Ltd, a trusted global leader in veterinary solutions and part of the prestigious Viyash Group. With a strong international footprint, Alivira is recognised for advancing animal health, productivity, and welfare through high-quality, science-driven products.

Our Commitment

At Alivira Vietnam, we deliver innovative and reliable solutions to veterinarians, farmers, distributors, and animal owners across the country. Leveraging Alivira Animal Health’s global expertise, cutting-edge R&D, and world-class GMP approved manufacturing sites, we effectively serve both the livestock and companion animal sectors.

Alivira Vietnam – Your Trusted Partner in Animal Health

Alivira Vietnam

L17-11, 17th floor, Vincom Center Buildings
72 Le Thanh Ton Street
Sai Gon Ward, HCMC

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Customer Service and Office Manager

Ho Chi Minh City, Vietnam

Employee

We're Hiring: Customer Service & Office Manager (CSOM)

Ho Chi Minh City, Vietnam

We are seeking a dynamic and detail-oriented Customer Service & Office Manager to join our growing team in Ho Chi Minh City. This role is ideal for a professional who thrives in a fast-paced environment and enjoys integrating operations, customer service, supply chain, finance, and administration. You will play a key role in driving operational excellence and supporting our business expansion.

Key Responsibilities

✔ Manage customer service and distributor relationships across Vietnam

✔ Coordinate supply chain and logistics activities with external partners

✔ Oversee contract management, HR administration, payroll, and office operations

✔ Monitor credit control, receivables, and financial compliance

✔ Collaborate closely with our Global Corporate HR Manager and leadership team

Candidate Profile

Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, or related field
3–5 years of experience in operations, customer service, logistics, or sales administration
Strong analytical skills and advanced Excel proficiency
Business English communication skills
Experience in animal health, agriculture, healthcare, or pharmaceutical sectors is a plus

Why Join Us?

Dynamic and entrepreneurial work environment
Diverse, high-impact role with broad responsibilities
Direct collaboration with leadership and international colleagues
Opportunity to contribute to the growth of a fast-expanding business

Location: Ho Chi Minh City, Vietnam

Interested? Upload your CV through CV Warehouse by clicking the link below.

https://alivira.cvw.io.

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Technical Manager – Swine & Poultry Vietnam ( Ho Chi Min City)

Ho Chi Minh City, Vietnam

Employee

Lead Science. Drive Innovation. Shape the Future of Animal Health.

Alivira Vietnam is seeking an experienced and passionate Technical Manager to become the scientific leader of our organization. This position offers a unique opportunity to combine veterinary expertise with strategic business impact, helping deliver innovative solutions to the swine and poultry industries.

As the company's key technical authority, you will work closely with leading veterinarians, universities, major commercial farms, and government authorities to bring high-quality animal health products to market and support sustainable livestock production.

Key Responsibilities

Scientific Training & Technical Excellence

Strengthen the technical capabilities of internal commercial teams and distribution partners.
Build a highly knowledgeable sales organization capable of evidence-based technical selling.
Provide technical trainings and consultancies regarding assigned products / disease to colleagues and customers

Clinical Trials & Field Validation

Design and manage field trial protocols in collaboration with universities and large commercial farms.
Analyze trial outcomes and transform scientific data into practical marketing tools and publications.
Generate localized evidence demonstrating product efficacy and economic value for customers.
Conduct visits to customer farms for technical support and provide expert guidance where needed

Technical strategy

Plan and implement the technical strategies in alignment with the Group’s direction
Support the new product launches
Establish strong relationships with veterinary professors, industry experts, consultants, and government pathologists.
Represent the company at scientific conferences, technical seminars, and industry exhibitions.
Enhance the company's scientific reputation and market influence.

Internal collaboration

Work closely with the Sales, Marketing, R&D, Supply chain teams to ensure alignment in customer support and product performance
Provide feedback on field trends, customer needs, and opportunities for product or service improvements
Contribute to key account management
Be the contact person and problem solving for the technical related issues

Reporting and data analysis

Prepare technical reports after the farm and customer visits, including recommendations and follow-up actions
Collect, analyse, provide relevant veterinary scientific and market information
In charge of the contents on product and technical publishes

Pharmacovigilance & Technical Support

Serve as the primary technical contact for product performance issues and customer complaints.
Investigate adverse events and coordinate with manufacturers on safety assessments.
Provide rapid diagnostic solutions that protect customer operations and strengthen trust.

Qualifications

Education

Doctor of Veterinary Medicine (DVM) or Master of Veterinary Science (MVSc).

Experience

Minimum 5 years of technical experience in the animal health or livestock industry.
Hands-on expertise in swine and/or poultry diagnostics, disease management, farm operations, or laboratory analysis.

Technical Competencies

Strong knowledge of veterinary pharmacology and animal diseases.
Experience in clinical trial design and scientific report writing.
Professional proficiency in English, including technical writing and presentations.

Personal Attributes

High ethical standards and scientific integrity.
Strong analytical and problem-solving skills.
Excellent communication and relationship-building abilities.
Adaptability and willingness to work closely with field operations.

Why Join Us?

✔ Opportunity to become the scientific leader of a growing animal health organization.

✔ Work with renowned experts, universities, and leading livestock producers.

✔ Play a strategic role in bringing innovative products to market.

✔ Build long-term impact on the swine and poultry industries.

✔ Competitive compensation package and professional development opportunities.

Apply now by uploading your CV in English on https://alivira.cvw.io

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